Privacy Notice

This Privacy Notice explains how Sang Tikam ("we", "us", "our") collects, uses, stores, and discloses your personal data when you use our website, subscribe to our content, join our Telegram or email lists, make a purchase, or otherwise interact with us.

By using the Service, you acknowledge that you have read this Privacy Notice.

1. What this notice covers

This notice applies to personal data collected through:

  • our website
  • membership or subscription forms
  • payment and checkout pages
  • email sign-up forms
  • Telegram sign-ups, interactions, and messaging
  • surveys, waitlists, or feedback forms
  • direct communications with us

2. What personal data we may collect

Depending on how you interact with us, we may collect:

  • your name or nickname
  • email address
  • Telegram username or handle
  • phone number, if provided
  • billing information
  • payment-related records from payment processors
  • country, language, or location-related information, if provided
  • your watchlist selections, preferences, interests, or survey responses
  • messages, replies, feedback, or support queries you send us
  • technical data such as IP address, browser type, device information, cookies, and website usage data

We only collect personal data that is reasonably necessary for operating the Service, communicating with users, improving the product, processing payments, or complying with legal obligations.

3. Why we collect and use your personal data

We may process your personal data for purposes including:

  • creating and managing your account, membership, or subscription
  • sending you articles, updates, newsletters, and Telegram messages
  • processing payments and maintaining billing records
  • responding to your enquiries and support requests
  • understanding your preferences and improving our editorial product
  • analysing usage patterns, engagement, and product performance
  • preventing abuse, fraud, or misuse of the Service
  • maintaining records and complying with legal, regulatory, tax, or operational obligations
  • sending promotional or marketing communications, where permitted by law

4. Marketing and communications

We may send you content, updates, product news, offers, and promotional messages by email, Telegram, or similar channels.

You can opt out of marketing communications at any time by:

  • clicking the unsubscribe link in an email, where available
  • following stop or leave instructions in Telegram, where available
  • contacting us directly and asking to be removed

Even if you opt out of marketing communications, we may still send you service-related or transactional messages where necessary.

5. Cookies and analytics

We may use cookies, pixels, and similar technologies to:

  • understand website traffic and usage
  • improve site performance and user experience
  • remember settings and preferences
  • measure campaign effectiveness
  • support analytics and product development

You may be able to control cookies through your browser settings, though disabling certain cookies may affect website functionality.

6. Disclosure to third parties

We may disclose your personal data to trusted third parties where reasonably necessary, including:

  • payment processors
  • email service providers
  • website hosting or analytics providers
  • customer support or automation tools
  • professional advisers such as lawyers, accountants, auditors, or insurers
  • regulators, law enforcement, or governmental bodies where required by law

We do not sell your personal data as a standalone product.

7. Cross-border transfers

Some of our service providers may process or store data outside Malaysia.

By using the Service and providing your data, you acknowledge that your personal data may be transferred to, stored in, or processed in jurisdictions outside Malaysia, subject to reasonable safeguards and applicable legal requirements.

8. Data retention

We may retain your personal data for as long as reasonably necessary for the purposes set out in this Notice, including for:

  • providing the Service
  • maintaining account and billing records
  • responding to disputes or complaints
  • complying with legal, tax, accounting, or regulatory obligations
  • internal analysis and record-keeping

When personal data is no longer reasonably required, we may delete, anonymise, or securely destroy it.

9. Security

We take reasonable steps to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your rights

Subject to applicable law, you may have rights to:

  • request access to your personal data
  • request correction of inaccurate or incomplete personal data
  • withdraw consent in certain circumstances
  • opt out of direct marketing communications
  • ask questions about how your data is being used

To exercise any of these rights, please contact us using the details below.

We may need to verify your identity before responding to certain requests.

11. Children

The Service is not intended for children, and we do not knowingly collect personal data from children without appropriate authority where required by law.

12. Third-party websites and platforms

Our website or messages may contain links to third-party sites, tools, or platforms, including payment pages and Telegram.

We are not responsible for the privacy practices of third parties. You should review their own privacy notices before providing personal data to them.

13. Changes to this Privacy Notice

We may update this Privacy Notice from time to time.

Any updated version will be posted on our website with the revised effective date. Your continued use of the Service after changes are posted means you acknowledge the updated Notice.

14. Contact us

If you have questions, requests, or complaints about this Privacy Notice or our handling of personal data, please contact us at:

Email: hello@coherentgeometry.com

Website: https://sangtikam.my

If relevant under applicable law, you may also have the right to make a complaint to the relevant data protection authority.